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Legal

Privacy notice

Last updated: [TO CONFIRM]

This notice explains, in plain English, what personal information Iris Mental Health Consultancy CIC collects, why, and what your rights are. It is written to be readable — if anything is unclear, please ask.

Who we are

Iris Mental Health Consultancy CIC is the data controller for the information described here. Our ICO registration number is CSN3479459, and the person responsible for data protection can be contacted through our contact page. [TO CONFIRM]

The enquiry form and health information

When you contact us through the enquiry form, you may share information about your health or a child’s health. This is “special category” data and we treat it with particular care.

Our lawful basis for handling it is being finalised and recorded before launch — likely legitimate interests (responding to your enquiry) together with the provision of health or social care, or your explicit consent. [TO CONFIRM]

We store enquiries securely with access limited to the clinical team, and we do not email them to personal inboxes. We keep enquiry information for up to 12 months, after which it is deleted. [TO CONFIRM]

Analytics

We use privacy-first, cookieless analytics that do not track you across the web and do not set advertising cookies. We do not use Meta, Google Ads or any third-party marketing pixels. [TO CONFIRM provider.]

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, and to complain to the Information Commissioner’s Office (ICO). To exercise any of these, contact us through our contact page.